CASBO Career Center

As the Technology Services Officer you will report to the Associate Superintendent of Operations and be a senior leader in our district. You will lead the district’s key initiatives to plan, develop, implement and oversee SFUSD’s information systems that serve all schools and departments. SFUSD is currently engaged in an ambitious and comprehensive multi-year effort to expand and improve technology capabilities, and technology is increasingly becoming a linchpin to achieving our district’s strategic goals. The TSO will play the lead role in designing and driving the district’s technology agenda.

We expect our Technology Services Officer to:

Articulate a compelling vision for the Information Technology Department and lead the implementation of SFUSD’s “Digital District” plan, which comprehensively describes our technology vision as well as the resources needed to bring it to life.

Direct the day-to-day operations and work processes of SFUSD’s Information Technology Department, including network and infrastructure, telecommunications, applications, help desk and desktop support, project management and document publishing.

Collaborate with Curriculum and Instruction and other departments to design and implement investments, strategies and applications in instructional technology.

Develop and implement a strong talent strategy for the IT Department, including attracting, developing and motivating staff.

Recruit and engage strategic external partners, drawing on the unique innovation and technology hub in the San Francisco Bay Area.

Perform other related duties.

The strongest candidates will have:

Deep knowledge of information technology in a K-12 context, including familiarity with all major domains (applications, network/infrastructure, user support, instructional technology, project management)

Knowledge of San Francisco’s public schools and/ or urban public schools

A proven record of effectively planning, organizing and using resources to take action

Success leading effective teams and individuals

Ability to work effectively across multiple functions and roles within a complex organization

Excellent written and verbal communication skills, including ability to convey complex information to a variety of audiences (e.g., large groups, staff meetings, executive briefings, public board meetings, memos)

A strong record of managing organizational change and initiating key innovations

Strong analytic and systems thinking necessary to interpret data to inform goals and strategy

Deep knowledge of information technology in a K-12 context, including familiarity with all major domains  (applications, network/infrastructure, user support, instructional technology, project management)

Knowledge of San Francisco’s public schools and/ or urban public schools

A proven record of effectively planning, organizing and using resources to take action

Success leading effective teams and individuals

Ability to work effectively across multiple functions and roles within a complex organization

Excellent written and verbal communication skills, including ability to convey complex information to a variety of audiences (e.g., large groups, staff meetings, executive briefings, public board meetings, memos)

A strong record of managing organizational change and initiating key innovations

Strong analytic and systems thinking necessary to interpret data to inform goals and strategy

Minimum Qualifications
A Bachelor’s degree in computer science, business administration, education or a related field

Ten (10) years management experience, five (5) of which were as a senior manager in a technology-related role

Substitution: Education requirement may be substituted for additional professional-level experience on a year-for-year basis. 

About San Francisco Unified School District

The San Francisco Unified School District (SFUSD) is the seventh largest school district in California, serving more than 50,000 students who speak more than 44 documented languages across 130 schools in the city of San Francisco every year. We aim for every student who attends SFUSD schools to discover his or her spark, along with a strong sense of self and purpose, and that all students graduate from high school ready for college and career, and equipped with the skills, capacities and dispositions outlined in SFUSD’s Graduate Profile. Every day in our quest to achieve this mission we provide each and every student the quality instruction and equitable support required to thrive in the 21st century.

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