Oakland, California
San Jose, California
Cottonwood, California
Lancaster, California
Pleasant Hill, California
Soledad, California
Riverside, California
La Mesa, California
Posted: 24-Jan-23
Location: OAKLAND, California
Type: Full Time
Salary: $107,073.36 - $131,451.60
Categories:
Required Education:
Internal Number: 23-SC167-01
As a Human Resources Operations Supervisor, you will be an integral member of the Department of Finance’s Payroll Team. You will be key in managing day-to-day payroll processes, developing innovative processes and procedures, creating user documentation, and implementing payroll solutions. The Finance Department provides quality government financial services to the City of Oakland. We manage the City’s financial affairs with the highest degree of customer service, honesty, and integrity. We value teamwork, trust, accountability, and fiscal responsibility.
We are looking for someone who is:
- An experienced leader. You will support and guide the payroll operations unit to ensure superior performance.
- A strong relationship builder with excellent communication skills. You will be conveying payroll information to employees, and you will be the first point of contact for employees with escalated issues.
- Dependable and results-driven. You will be overseeing payroll operations for the entire City, so you will need to work well under pressure and balance multiple tasks.
- Self-motivated. You will be expected to take initiative and use your resources to solve problems.
- Organized and detail-oriented. Due to a large volume of work with overlapping deadlines, we are looking for someone with strong organizational skills.
- Able to work as part of a team or independently. You will be expected to work on projects that require collaboration with many different team members in your unit and other departments that will require you to use sound judgment and work independently at times.
What you will typically be responsible for:
- Assign, direct, train, and evaluate the performance of 6 staff members in the operations unit.
- Research and resolve complex and unusual payroll problems and issues
- Develop training programs for operations and departmental payroll staff.
- Interpret and implement complex procedures, regulations, guidelines, and policies.
- Complete complex sets of activities within critical schedules, often under stressful working conditions.
- Serve as a system security administrator.
- Stay up to date on payroll regulations.
- Serve as a technical resource to both departmental payroll staff and operations unit personnel.
Experience:
Five years of progressively responsible experience in the operation of an automated payroll/personnel system including at least three years as a lead worker or supervisor.
Desirable Qualifications:
- Municipal government and organization experience.
- Experience with Oracle E-business version R12 payroll system.
- Experience with retroactive calculations.
- Experience with payroll laws/regulations.
- Experience with creating user documentation and training.
Competencies Required:
- Managing Performance: Ensuring superior individual and group performance
- Professional & Technical Expertise: Applying technical subject matter to the job
- Analyzing & Interpreting Data: Drawing meaning and conclusions from
quantitative or qualitative data - Critical Thinking: Analytically and logically evaluating information, propositions,
and claims - Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
- Handling Stress: Maintaining emotional stability and self-control under pressure,
challenges, or adversity - Using Technology: Working with electronic hardware and software applications
- Oral Communication: Engaging effectively in dialogue
- Writing: Communicating effectively in writing
- Coaching & Developing Others: Supporting others in stretching and expanding their capabilities.
